We all believe that Au Pair Agencies should be as transparent as possible about what sends Au Pairs and Host Families into rematch.
We don’t want to recycle problem Au Pairs and problem Host Families, hoping that they can make some kind of barely adequate rematch that avoids anything illegal or unsafe, just so they can finish out their contracts.
Certainly, there are a lot of concerns about what information to share. With some rematches, both sides get angry or frustrated and want to present their side of the story in the best light. How would we know — and how would an Agency know– who’s version of the story is actually true?
But, Host Parents need more details. We need to know if the rematch was really triggered by a “personality conflict” or by the third driving accident. We need to know if the previous Host Family was really unreasonable and broke the rules, or if they asked their Au Pair to work two Saturday nights in a row.
SameMistakeTwice Host Mom writes about this situation as both a remathcing Host Mom and a Host Mom looking at transition / rematch Au Pairs.
Is there a way to get the information she needs, where the information is reasonably reliable, without her having to go to some private Facebook group filled with vitriol?
Dear AuPairMom —
We are supposed to be in rematch or transition with our Au Pair Agency and I am extremely concerned.
It seems that we have to take the Agency’s word about the au pairs in rematch. After the initial process and experience with our first au pair. I am not convinced that the Agency does a good job screening and representing their au pairs.
We do not get to see the actual exit form of a transitional au pair but rather a summary. So, we don’t know if the information is accurate.
On the other side, we were told yesterday that our au pair would enter rematch. Based on our experience with this Au Pair, I would not want another host family to end up with her, only to have the problems repeat.
Is there a forum where the names of rematch au pairs can be disclosed, along with the reasons for rematch, so that we do not have to rely on what the agency tells us?
(We are seriously considering getting a lawyer to investigate this company and contract. If we Host Parents assume all of the risk of a potentially bad match, then what’s the purpose of an agency?)
As it stands we essentially take all of the risk in getting the au pair without even having access to the full interview (video, training etc) from her original application, much less complete information about the rematch situation.
Anyway if any of you know of a forum where the truth is disclosed I would like to join before bringing another stranger into our home.
Thanks for any help you can give.