Refunds from Agencies: Examples

AZMom suggested that we make a running list of our experiences with getting refunds from agencies after problems with incomplete au pair years.

Please let’s use this list to share succinct summary information-- please don’t go in to the gory details or get too emotional (even though you might be very ticked off thinking about the situation.)

Please share:

• Year of the Event
• Agency
• Basic situation (flame out, non-driver, etc)
• Number of weeks “used” with your au pair
• Percent of your agency fee you received back

Please also add what actions you took that you think made a difference in getting a refund.

Let’s see if we can make sense of these experiences!