[Note: This post should help to clarify what you can expect when you email AuPairMom with a question. It aims to put into black and white the principles by which we’ve been operating for a while. Please email with any questions! ~cvh]
When you email AuPairMom for advice, here are some things you should know:
1. I may take your email text, in part or in full, to use within a post about the topic you are asking about.
Often in order to share useful advice, people need some of the details of the situation.
Generally, I tend to edit the emails and remove some specifics, (e.g., city you’re in, actual country you are from, actual ages and genders of host kids) where those specifics are not critical
2. I will NOT post your name, email address or other specific identifying information, in an effort to keep the conversation about the issues that are raised and not about the particular individuals involved.
3. If you want to share your situation BUT keep some of the details private, you must TELL ME SPECIFICALLY which bits of information these are.
It is up to you to determine want you want to share with me/ AuPairMom vs what you want to remain off the blog itself.
4. I expect that your emails tell the truth as you see it, and that you aren’t adding additional ‘facts’ or over-dramatizing what’s happening.
We have to take your word for things since we aren’t there to assess the situation ourselves (obviously), so your word must be as honest and reliable as you can make it.
5. I am happy to add corrections (and note that they are corrections) if any agency guideline or process is incorrectly described in the post itself or by any of the commenters.
Please email me if you believe there is something inaccurate, and send me a link to the correct information.
That said, I will not add ‘corrections’ that are the ‘other side’ of the situation. We will not get into an “X said this/ Y said that” situation.
If there are any other issues abut which I should make my policy clear, please let me know via email at mom at aupairmom. dot com.
Ultimately, the reasons to email us need to include not only to get help for your individual situation but also to create advice and wisdom for the other users of the blog who might contribute to or learn from the discussions on any post.
And as always, please make an effort to search the blog for advice on your situation before emailing. I can’t personally answer each email, and I am not able to send you replies to commonly-asked questions that have already been answered here on the blog.